Frequently Asked Questions
Find answers to common questions about our 3D printing services. Can't find what you're looking for? Contact our support team.
Pricing & Payment
How is the price calculated for my 3D print?
Pricing is based on several factors: material volume used, print time, and chosen material type. You can get an instant quote by uploading your STL file to our platform.
What payment methods do you accept?
We accept PayNow and credit cards. Payment is required before printing begins.
Do you offer bulk discounts?
Yes! We offer discounts starting from 5 pieces. Contact us for custom bulk pricing.
Ordering & Delivery
How long does it take to receive my prints?
Standard processing time is 2-3 working days. Orders confirmed before 2PM may be processed same day. Delivery within Singapore typically takes 1-2 working days.
Can I collect my prints in person?
No, collection is not available. Your prints will be delivered to you via courier.
Technical Specifications
What file formats do you accept?
We accept STL, OBJ, and 3MF files. STL is preferred for best results.
What materials do you offer?
We offer PLA, PETG, ABS, TPU, and Nylon. Each material has different properties suitable for various applications.
What are your maximum print dimensions?
Our standard printers can accommodate objects up to 250x250x250mm. Larger prints can be split into parts.
Still have questions?